About the Ombuds
Office of the Ombuds
The Ombuds Office is a confidential, off the record resource for faculty, staff and students. Our purpose is to assist with the management of conflicts, resolution of disputes, and problem solving in relation to obstacles hindering a person's full and successful participation as a member of the Penn community.
Penn’s Office of the Ombuds does not accept formal complaints or notice for the University. If a visitor wishes to make a record or put the University “on notice,” that is, to make the University formally aware of a particular problem, we can provide information on how to do so.
The University of Pennsylvania values diversity and seeks talented students, faculty and staff from diverse backgrounds. The University of Pennsylvania does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status or any other legally protected class status in the administration of its admissions, financial aid, educational or athletic programs, and or other University-administered programs or in its employment practices.
Questions or complaints regarding this policy should be directed to the Executive Director of the Office of Affirmative Action and Equal Opportunity Programs , Franklin Building, Suite 421, 3451 Walnut St., Philadelphia, PA 19104-6205; or (215) 898-6993 (voice.)
Established in 1971 as a recommendation of a Task Force on University Governance, Penn's Ombuds Office is one of the oldest in the United States. It operates independently of the University hierarchy and reports only to the President’s Center. The ombuds has direct access to all levels of the University—the president, provost, deans, chairs, professors, department heads, directors, and others on campus with responsibility for the general welfare and of the institution, including the educational, research, residential, recreational, and work environments of the Penn community.