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Jennifer Pinto Martin
Jennifer Pinto-Martin
Ombuds, Viola MacInnes/Independence Professor of Nursing


Dr. Jennifer Pinto-Martin was appointed Ombuds for the University of Pennsylvania on July 1, 2020.

A faculty member at Penn since 1990, Dr. Pinto-Martin is a Professor in the School of Nursing and the Perelman School of Medicine and serves as the Executive Director of Penn’s Center for Public Health Initiatives. Jennifer served as chair of the Faculty Senate from 2018 to 2019.

An expert on autism and developmental disabilities, Dr. Pinto-Martin served as the Director, of Penn’s Master of Public Health Program for 12 years. From 2001-2018 she also served as the Director of the Pennsylvania Center for Autism and Developmental Disabilities Research and Epidemiology, which is one of six CDC-funded regional centers that together are conducting the Study to Explore Early Development (SEED). She holds appointments as a Senior Scholar at the Leonard Davis Institute for Health Economics (LDI), and the Center for Clinical Epidemiology and Biostatistics (CCEB).

Dr. Pinto-Martin earned a bachelor’s degree from Stanford University, and a master’s degree in public health and a PhD in epidemiology, both from the University of California.


Marcia Martinez-Helfman
Marcia Martínez-Helfman, JD, MSW
Associate Ombuds


Marcia Martínez-Helfman joined the University as Associate Ombuds in July 2011. Prior to her arrival at Penn, she served for over 20 years in human resources leadership and employee relations roles in a broad range of business settings, including healthcare, financial services, technology, and non-profits. Ms. Martínez-Helfman received her undergraduate and law degrees from the University of Pennsylvania and her Masters degree in Social Work from Washington University in St. Louis.

Ms. Martínez-Helfman is the recipient of numerous awards, including the Philadelphia Business Journal's Woman of Distinction Award and Fannie Mae's Chairman's Award. She was also selected as a Fellow of Robert Wood Johnson's Urban Health Initiative for her community service and leadership. Ms. Martínez-Helfman has had an extensive record of volunteer and community service throughout her professional career, having served in numerous leadership roles with nonprofit and civic organizations, including Congreso de Latinos Unidos, Finanta, the Hispanic Bar Association of Pennsylvania, and the Haverford Township Human Relations Commission. From 2013 to 2016 she was the editor of The Independent Voice, the quarterly newsletter of the International Ombuds Association (IOA). She also chaired the IOA Title IX Ad Hoc Committee from 2014-2016. Marcia joined the Board of Directors of the IOA in April 2017 and served two terms as President of the Association from April 2018 to April 2020.